Take care of your jewellery with a soft cloth and avoid contact with strong chemicals, cleaning products, water, creams, and perfumes. Please contact us if you have any questions regarding care or more specific material details.
Kirstin Ash Bespoke and KA Fines are our fine jewellery ranges, made entirely from precious metals. Our sterling silver pieces are made from .925 silver, and are coated with a protective layer to keep the silver looking bright and new. Our gold and rose gold pieces, incorporate a mid-18th century French jewellery technique called vermeil, where a thick layer of 18 karat yellow or rose gold is plated onto sterling silver.
Collect by Kirstin Ash silver pieces are made using sterling silver .925, then coated with rhodium finish. Collect gold and rose gold pieces have a brass base metal, and are then plated with 18k gold or rose gold followed by a protective anti-tarnish layer.
We offer a 6-month warranty on all jewellery items with proof of purchase. Our warranty covers faulty items. It does not cover wear & tear. Please refer to our care instructions above for general care instructions.
In case of any faulty goods please contact us with a photo and proof of purchase details. Items will be replaced at our discretion. At this point, we do not offer a repair service.
Please contact us directly in regards to any warranty claims.
Retail: email@example.com or +64 3-288 1621
Wholesale: firstname.lastname@example.org or +61499 277 029